Questions About ClaimFame

General

+- What is ClaimFame?

ClaimFame is a state-of-the-art tool to help you accelerate your career by giving you a huge selection of hand-picked casting calls, a professional-quality talent profile, and casting advice from our team of experts.

+- Who is ClaimFame For?

ClaimFame is for anybody who wants to jumpstart their career in acting. We have parts for all ages, genders, and ethnicities. No experience is necessary – in fact we have lots of parts that are great for complete newcomers.

+- What is ClaimFame Pro?

ClaimFame Pro is our elite premium membership level for those who are really serious about turbo-charging their career. With Pro, you get 100% access to casting information so you can apply immediately, an upgraded talent profile with more photos and videos, and personal one-on-one coaching sessions with one of our casting pros.

Email / Logging In

+- What if I forgot my username or password?

1. When you are prompted to login, click the button at the bottom that says “Lost Password?”
2. In the box under “Request a Password Reset,” enter your username associated with your account, and then click “Request Password Reset.”
3. If you have forgotten your username as well as your password, enter the email address associated with your account in the previous step instead.
4. You will receive an email with the subject line “[ClaimFame] Password Reset.” This email will state the username associated with your account. Click the link at the bottom of this email to return to the site.
5. Enter and confirm the new password you would like to use with your account in the provided fields and then click “Reset Password.”
6. Log in using your new password .

+- How do I get your email newsletter?

There is an email registration link at the top right of the homepage.

+- I have more questions. How do I reach you?

You can always email us at support@claimfame.com[mepr-rule id=”407″ ifallowed=”show”] or call (877) 732-4022[/mepr-rule] and we’re happy to help.

Billing and Cancellation

+- There’s a charge on my card from ClaimFame that I didn’t authorize. Why did you charge me?

If you believe you were charged incorrectly, please contact us immediately at [mepr-rule id=”407″ ifallowed=”show”](877) 732-4022 or[/mepr-rule] support@claimfame.com and we will put it right! There is no need to call your bank. You were charged because you signed up for PRO membership paid subscription, as you agreed to when you input your credit card. If you do not remember doing this, please contact us ASAP.

+- Why do you ask for my credit card?

When you sign up to go PRO, you will convert to a paid subscription at $9.95/month, or $59 for the year.

+- What if I want to cancel?

Canceling is easy. Simply login to your account and click on your name at the top right of any page. Select “Account” and then “Subscriptions.” You can view the status of your account and cancel if you choose. If you need assistance, you can always email us at support@claimfame.com [mepr-rule id=”407″ ifallowed=”show”]or call (877) 732-4022[/mepr-rule] and we’re happy to help.

+- How do I update my credit card?

Login to your account and click on your name at the top right of any page. Select “Account” and then “Billing,” where you can update your card. If you need assistance, you can always email us at support@claimfame.com [mepr-rule id=”407″ ifallowed=”show”]or call (877) 732-4022[/mepr-rule] and we’re happy to help.

How to Use ClaimFame

Profiles

+- What is a ClaimFame profile?

As a free ClaimFame member, you will get a limited profile that may not reflect your true potential and no access to casting calls. With a ClaimFame Pro profile, you get more photos, more videos, and a “Pro” logo that says your are serious about getting cast! With a Pro Profile, you are also eligible to be featured on the ClaimFame Homepage and in the “Featured Members” section of the site, not to mention access to all the casting calls. With hundreds of thousands of visitors, this can really improve your visibility. You can upgrade to Pro here.

+- How do I create my profile?

When you are logged in, simply click the red button at the top of any screen. If you don’t have a profile, it will say “Create My Profile.” If you do, it will say “Edit My Profile.”

+- What should I put in my profile?

Having a great talent profile is critical to success with ClaimFame. The more information you have there, the better you will look to the casting world. Here are some tips to ensure your profile helps put your best foot forward.

1. Upload a great photo: If you don’t have a professional headshot, have a friend take a picture that represents what you would want a casting director to see. Avoid candids and selfies. Make sure it is oriented right side up.

2. Make sure your name appears as you want others to see it.

3. Fill out additional profile fields: Like age, ethnicity, and interests. That’s how people know who you are and what you are interested in.

4. List all your experience: Any credit is a good credit. It doesn’t matter if it’s a student film, a Web clip, as an extra, or even a school play. Show off what you’ve done!

5. Upload videos: Nothing captures your talent and personality like a video. You can link to any YouTube video. If you don’t have one, consider creating one by reading a monologue or an improvised scene.

6. Add your social and contact information. Include your Twitter handle, Facebook URL and email address. That’s how people can follow and contact you!

+- How do I promote my profile?

Promoting yourself is critical to your success as an actor. Even major celebrities work hard to cultivate their fan base using social media. ClaimFame gives you all the tools to do the same. When you create your profile, you receive a custom URL that you can send to anyone, including casting directors and agents, to see your online profile.
But more importantly, you will want to harness the power of social media. Be sure to include your Twitter handle and Facebook page in your profile so your fans can follow you.
And most of all, you need to promote yourself. Use the tools on the side of every page to Tweet and Share your profile.

+- How do I become a featured member?

Our casting pros are constantly reviewing our Pro Member Profiles for the best profiles. If you believe you have a great profile that should be featured, please let us know at info@claimfame.com.

Casting Coaching

+- How does the Casting Coach work?

As an exclusive benefit to ClaimFame Pro members, you will receive a free one-on-one phone consultation with one of our casting pros. This sort of coaching costs hundreds of dollars if purchased separately, but it is include for free with your Pro membership. In this call, you will receive actionable guidance on how to make the most of ClaimFame by finding the right parts and setting up the best profile.

+- How do I set up a Casting Coach session?

After signing up for your ClaimFame Pro Free Trial, you will receive instructions on how to set up and appointment through our easy online scheduling system.

+- What can I expect from my Casting Coach?

Your Casting Coach will discuss your career goals with you, review your experience, and offer critical advice about how to use ClaimFame to find the best parts right for you and create a winning profile. In addition, our casting coaches are experienced in life coaching, and can provide you with the support you need to successfully navigate life as an actor.

Casting Calls

+- How do I find casting calls right for me?

There are three easy ways to find casting calls. On the navigation bar at the top of most pages you can select casting calls by location or type of role (film, TV, etc). On the main casting call page, you can filter by many different types of parts. Or you can use the search box if you are looking for a specific part or keyword.

+- How do I apply to casting calls?

At the bottom of each casting call is an “Apply Now” button. Only ClaimFame Pro members can access this information. If you’re not a Pro member, you can click on that button to easily register for a free trial.

Once you’ve accessed application information, applying is easy. The majority of parts allow you to apply via email by sending the requested information and a photo. But remember, it is up to you to submit yourself. ClaimFame provides you with all the necessary tools and information, but we are not a casting agency and we cannot submit for you.

+- How much experience do I need?

None! Many of the parts on ClaimFame, especially roles for extras, require no experience. These parts are a great way to build experience for bigger parts in the future.

+- What happens after I apply for a part?

Casting directors and agencies can receive hundreds of applications for parts. If they are interested in meeting you, they will reply directly to you by email. If they decide you’re not right for the part, unfortunately, they do not send a rejection letter.

+- How can I increase my chances of getting a part?

Most importantly, apply for lots of parts. Even big stars need to audition for many roles before they find the right fit. The more you apply, the more chances you have to get an audition.

Make sure you fit the description for a casting call. If you are an 18-year-old man, don’t apply for a role for a 40-year-old-woman. Exactly follow all instructions in the casting information. All ClaimFame casting calls contain the detailed information you need to apply for the right parts.

And make sure you look professional in your talent profile and in the pictures you send in (avoid selfies!) ClaimFame’s talent profile lets you look like a Pro and signals that you are ready to get cast.

+- Why hasn’t an agent contacted me?

ClaimFame gives you access to hundreds of castings, but it is up to you to submit yourself for parts. The best way to gain attention of an agent or a casting director is to promote your talent profile using your custom URL and social sharing. It is important for you to reach out to agents or casting directors, be pro-active, and promote yourself!

+- How do I learn more about casting in general?

ClaimFame has many articles and blog posts by casting and acting pros about how to get cast. Many are featured on the homepage, or you can click “Blog” in the navigation bar, select a dropdown, and start reading!